Comments on: Unionizing call centers in the UK http://www.thecommentfactory.com/unionizing-call-centers-in-the-uk-2292/ Join And Start Writing Today! Sat, 31 Jul 2010 06:44:42 +0100 http://wordpress.org/?v=2.9.2 hourly 1 By: Jimmy http://www.thecommentfactory.com/unionizing-call-centers-in-the-uk-2292/comment-page-1/#comment-2196 Jimmy Mon, 13 Jul 2009 02:05:32 +0000 http://www.thecommentfactory.com/?p=2292#comment-2196 "I spent about six years working in call centres, and I just say a bit about what it is like, for those of you who have avoided it." -- Thank you for supplying a window for us to understand where you anger and rage comes from. "Among the various points a worker is likely to be assessed for is fidelity to a script that is quite often stupidly worded and unworkable, written as it usually is by people who spend no time on the ‘phones." -- Funny you mentioned this because I take it as an anology to most of your advice on politics and economics. "It isn’t easy to unionise call centres." -- This is great, spend years unionising call centers, making it more expensive to hire, only to see your jobs get shipped overseas! "I spent about six years working in call centres, and I just say a bit about what it is like, for those of you who have avoided it."
– Thank you for supplying a window for us to understand where you anger and rage comes from.

"Among the various points a worker is likely to be assessed for is fidelity to a script that is quite often stupidly worded and unworkable, written as it usually is by people who spend no time on the ‘phones."
– Funny you mentioned this because I take it as an anology to most of your advice on politics and economics.

"It isn’t easy to unionise call centres."
– This is great, spend years unionising call centers, making it more expensive to hire, only to see your jobs get shipped overseas!

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