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	<title>The Comment Factory &#187; call centers</title>
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		<title>Unionizing call centers in the UK</title>
		<link>http://www.thecommentfactory.com/unionizing-call-centers-in-the-uk-2292/</link>
		<comments>http://www.thecommentfactory.com/unionizing-call-centers-in-the-uk-2292/#comments</comments>
		<pubDate>Sun, 12 Jul 2009 10:45:04 +0000</pubDate>
		<dc:creator>Richard Seymour</dc:creator>
				<category><![CDATA[Politics]]></category>
		<category><![CDATA[call centers]]></category>
		<category><![CDATA[uk]]></category>

		<guid isPermaLink="false">http://www.thecommentfactory.com/?p=2292</guid>
		<description><![CDATA[I spent about six years working in call centres, and I just say a bit about what it is like, for those of you who have avoided it. All of the call centres I worked in employed people on a casual, part-time and temporary basis. All of them had their share of bullying, vindictive and harrassing supervisors. Supervisors were empowered to sack one at a moment's notice, and didn't require a particularly good excuse. Actually, they could just stop booking you for shifts if they didn't like you for some reason

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